It might be a driver problem, so just download Gionee USB Drivers and install them on Windows 10, 7, 8, 8.1 or XP PC. The Gionee M3 USB Drivers provided here are official and are virus free. Based on your need download USB Driver for Gionee M3 from the downloads section and install it on Windows PC by following the instructions provided below. Driver Name: NVIDIA Windows Chipset Drivers (XP64) Version: 15.45: Release Date: 2009/07/27: Update Description: NVIDIA Windows Chipset Drivers Version 15.45,Release date: 2009/07/27. DisplayLink USB Graphics Driver/Utility 7.7 M4 2015-11-19 It is highly recommended to always use the most recent driver version available. Try to set a system restore point before installing a device driver.